TALES FROM THE TRENCHES: WAR STORIES OF THE TECH COAST ANGELS
By Susan Spencer, principal of Spencer Communications and marketing director for TCA Los Angeles
What does a group of savvy business people with a long history of investing in early stage companies have in common? A better chance than most of predicting the outcomes of their next investments? Not always. Even the best planners can’t foresee every possible outcome.
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LEVERAGING YOUR EXPERTISE INTO A PROFITABLE BLOG
By Scott Fox, author, “Internet Riches”
When used for business a blog is a promotional tool – a tool for developing a better relationship with your audience of customers. Publishing a blog gives you the chance to present your company in a favorable light, promote your products/services, and, most importantly, make money by generating new sales or sales leads (either for yourself or for your advertisers).
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TCOSC MEMBER SPOTLIGHT: ERIC DAVID GREENSPAN OF MAKE IT WORK
By Steve Stallman
CBS’s 60 minutes recently interviewed someone about the complexity of setting up a high definition TV in their home. “Some people say you need to be a rocket scientist to set up these new TV’s. Well, I am a rocket scientist and I couldn’t figure it out.” Enter…Make It Work.
If the thought of calling technical support or Customer Service makes you cringe, you’re not alone. Long hold times, inexperienced representatives, and foreign accents have become the norm. Fortunately, not all organizations are giving up on providing extraordinary Customer Service.
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BUILDING A STRONGER BUSINESS IN ANY ECONOMY
By Benjamin F. Kuo, socalTECH.com
There's been lots of recent speculation about whether the economy is--or is not--heading towards a recession. However, no matter whether or not the effect of the subprime fallout hits technology companies, there are some things which strong companies have which allow them to weather any storm, and build businesses even when the economy is bad or even when the economy is going strong.
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SHOULD SOFTWARE COMPANIES HOST SOFTWARE?
By Mike Jalonen, CEO, OnDemand Solutions, Inc.
Both Software as a Service (SaaS) and traditional on-premise software companies sell software intended to solve business problems. The “pure-play” SaaS company has the additional responsibility for ensuring uptime and availability of the software to the end user. Should Independent Software Vendors (ISV’s) outsource the critical hosting infrastructure component of their business or keep it in house?
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THE MANY RISKS OF DOING BUSINESS IN CHINA
By Vito A. Costanzo, partner, Holland + Knight LLP
Doing business in China offers many rewards and benefits, such as access to a large and growing market market, the ability to efficiently manufacture products for export and the excitement of dealing with a vibrant emerging economy. However, the pitfalls are many.
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